Sometimes you may see a £1 charge on your bank statement from us. Don't worry, this is refunded immediately. Some banks will issue the refund straight away, some can take up to 12 working days.
When you add your card onto your account, we do an 'Active card check', some banks let us do this without deducting any money, some don't. For the ones who do not allow us to do this, we put a hold on your card for £1, we then reserve this.
This allows our system to know if the card details provided work or not.